Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The Nurse Manager works in collaboration with the Chief Medical Officer, the Director of Quality and Population Health and the management team. The RN Manager facilitates the improvement of clinical outcomes by planning, implementing, and evaluating clinical quality initiates. The Clinical Manager develops initiatives and training to support patient/family focused, high performance/high commitment care by defining and achieving standards for quality patient care; and developing managing and evaluating area-based work team performance for a diverse nursing staff in multiple locations. Has vision for the practice and works toward the goals of each clinic. Communicates with and involves nursing staff in process improvement to achieve company PCMH recognition goals.
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Leading
Under the direction of the Administrator, CMO, Committees, Board of Directors and Physicians at each clinic, assists in setting objectives and supports clinical nursing staff to provide exceptional patient care
Works with the practice administrator, recognizes and rewards desired performance
Works with physicians, managers, and administrator to improve patient flow and nursing support to the providers
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Communication
Develops an environment of trust, fairness, consistency, and confidentiality with nursing/clinical staff
Shares knowledge with others across multiple disciplines including, but not limited to practice managers, staff nurses, lab technicians and providers
Listens, seeks clarification, and uses findings to develop solutions to identified issues
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Standards and accountability
In collaboration with VIPMS committees, physicians, administrator, and managers, develops processes for goal setting, ongoing assessment, and employee coaching
Assists physicians, managers, and staff in the delivery of quality patient care
Develops patient satisfaction resolutions working with providers and staff to ensure quality care and excellent customer service
Attends and participates in committee and clinical liaison quarterly meetings
Develop training with the goal of each employee gaining skills to work wat the same level of competency at the top of their scope
Strive for safe, customer friendly environment, addressing customer service issues with management team
Submits to compliance committee clinical evidence-based standards for office policies and procedures
Work with practice managers during employee evaluation process annually
Meet with site physicians and manager to give feedback, address concerns, and work together to p
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Developing people
Oversee hiring, training and continuing education of clinical support staff
Build, maintain, and support a culture that fosters effective working relationships
Utilize and model Credo behaviors to build relationships and manage conflict within scope of responsibility
Lead clinical liaisons to further build skill level and enhance day to day patient service in each location
Identify service recovery strategies that preserve individual dignity
Develop employee career paths through educational courses
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Planning and decision making
Assist administrator with annual budget for both operating and capital expenses
Effectively prioritize competing demands
Accountable for alignment of priorities in a real time environment
Assist in addressing issues, problem solving, and evaluating outcomes
Collaborate with management and physicians across the organization to identify and develop innovative strategies that improve service, quality, and productivity
Recognize, initiate, and manages change
Develop and maintain nursing handbook and training materials
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Management meetings and other duties
Exhibit regular and reliable attendance
RN Manager will participate in monthly Management Meetings
Participate in population health and compliance committee meetings
Other duties as assigned
TECHNICAL CAPABILITIES
Our Nursing Philosophy:
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:
Affordable High Quality Health Plan Options
Dental and /or vision plan
403 (b) retirement plan
Paid Time off (flex PTO)
Tuition Reimbursement and adoption assistance (maximums applied)
Short-Long term disability
Subsidized backup childcare
And many more... Ask us about our current inpatient nursing supplemental Pay Program!
Achieve the Remarkable:
Learn more about VUMC Nursing here (http://www.vumc.org/careers/nursing-careers) .
Core Accountabilities:
Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area. Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.
Core Capabilities :
Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
LIC-Registered Nurse - Licensure-Others
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
Master's
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
